14 October 2025 15:00 - 15:30
Same mission, different lens: What customer enablement can teach sales enablement
Sales enablement means different things to different people - and thatās not always a bad thing.
In this session, weāll explore how one leaderās experience building a diverse Enablement team - spanning both sales and customer enablement - has shaped a broader view of what enablement can (and should) be.
Youāll hear how Customer Enablement isnāt just a post-sale function, but a strategic partner that can support deal velocity, increase rep confidence, and improve the buyer experience. From product feedback loops to shared messaging foundations, this session uncovers the underused link between sales success and customer success.
Youāll learn:
- How customer enablement insights can fuel stronger sales conversations
- Practical ways to improve collaboration between pre- and post-sale enablement
- A fresh perspective on defining and scaling Enablement across the customer lifecycle