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Daniel
Selbach
Head of Customer & Partner Enablement
Placetel
Daniel is driven by creating elegant solutions to complex digital problems every day. As an IT sales engineer and leader by trade, he has developed a reputation for being more than just a skilled and talented mentor, educator, and speaker — he is also a critical collaborator with a talent for bringing new ideas and solutions to life. With an expansive, diverse, and constantly evolving skill set, Daniel embodies the flexibility and technical expertise necessary to identify and execute the most complex implementation details. Driven by his passion for learning and sharing knowledge, he prides himself on finding, building, and communicating solutions to complicated problems before they arise, as well as providing high-impact training that supports the growth of his team and organization. From designing and developing frameworks and strategies for technical sales to his years of expertise in cloud collaboration, cloud calling, Webex meetings, integrations, and his unwavering commitment to creating an exceptional customer experience with every sale, Daniel’s ability to achieve superior outcomes through patience, perseverance, and years of experience has helped transform the sales team at Cisco Placetel for over half a decade.
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14 October 2025 09:45 - 10:15
AI in enablement: What’s hype, what’s real, and what’s next?
Everyone says AI will transform enablement. But what’s actually working - and what’s noise? From auto-generated content to coaching insights and predictive ramp paths, AI is everywhere. But enablement leaders are still figuring out what adds real value versus what’s just a shiny distraction. This session will help you evaluate the most relevant AI use cases, spot red flags when buying tools, and build a smart strategy for AI adoption. You’ll learn: - Practical AI use cases in onboarding, coaching, and content - How to separate vendor buzzwords from real capabilities - A framework to assess AI tools based on enablement outcomes