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Daniel
Selbach
Head of Customer & Partner Enablement
Placetel
Daniel Selbach is the Head of Customer & Partner Enablement at Placetel, a leading provider of cloud telephony and collaboration solutions. He is responsible for building scalable learning programs, certifications, and AI-focused enablement initiatives that support both customers and partners. Most recently, he led the enablement strategy for the launch of Placetel AI Pro, helping make complex voice AI technology accessible and usable across all skill levels. His background combines technical know-how with a deep understanding of sales and customer success in the IT and telecom space.
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14 October 2025 09:45 - 10:15
AI meets enablement: The human layer in a machine-led world
How do you enable sales and partner teams to confidently sell AI-powered products without overwhelming them? In this session, you’ll learn how Placetel built a human-first enablement strategy around its voice-based AI assistant, combining simplification, storytelling, and scalable training formats. Join us for practical insights on bridging the gap between cutting-edge technology and real-world adoption.