22 September 2026 15:45 - 16:15
AI won't replace enablement. It will redefine It.
The Future of Enablement Is Teaching People How to Learn.
For decades, enablement has operated on a one-to-many model: one course, one certification, one workshop delivered to every learner regardless of experience, role, or learning style. It was the best system available, but it was never truly personalized.
AI changes that.
For the first time, every employee can have access to a personalized coach, tutor, role-play partner, and subject matter expert available whenever they need it. While much of the conversation around AI in enablement focuses on creating content faster, the greater opportunity is far more transformative: empowering learners to drive their own development.
In this keynote, Emily Carrillo explores how AI is shifting enablement from knowledge delivery to learner empowerment. Attendees will learn why the future of enablement isn’t just about producing more content, but about building a culture of self-directed learning where every employee can learn at their own pace, in their own context, and at their own level.
The organizations that thrive in the AI era won’t be those with the most content. They’ll be the ones who teach people how to learn.