Jordan Watson is a seasoned leader in technical enablement, currently serving as the Director of Customer First Enablement at Okta. With over 15 years of experience in the tech industry, she has a proven track record of transforming complex technologies into accessible, impactful solutions for both sales and technical teams. At Okta, Jordan leads a global organization that bridges the gap between product innovation and user adoption. Her approach centers on creating scalable, role-specific learning experiences that empower users to master identity and security solutions effectively. By aligning enablement strategies with internal success metrics, she ensures that technical training drives real-world outcomes and fosters long-term engagement. Prior to her role at Okta, Jordan held leadership positions at Broadcom, VMware, and numerous start-ups, where she developed and executed global enablement strategies that enhanced customer experiences and accelerated product adoption. Her work has consistently focused on integrating technical education with business objectives, enabling organizations to maximize the value of their technology investments. Jordan is passionate about continuous learning and the evolution of technical enablement. She believes in the power of personalized, interactive training to unlock the full potential of both individuals and teams in the modern workforce.