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Sarah Jo
Neubauer
Global Customer Success Enablement Lead
LinkedIn
Energized by connecting people to opportunity and solutions, Sarah Jo empowers clients and teams to achieve their goals. She has a limitless appetite for learning and approaches her work with compassion, creativity, adaptability, and optimism. Sarah Jo's passion and purpose have always shaped and influenced her career. She has been fortunate to develop skills and expertise working in philanthropy, workforce development, professional training, education, customer success, and tech. She has contributed to local, national, and global organizations, and her skills and expertise include change management, strategic planning, designing and delivering learner-centered training, project/program development and management, coaching and leadership development, building and managing (internal and external) partnerships, business development, marketing and communications, and program evaluation.
16 September 2024 11:10 - 11:40
Maximize recurring revenue through high-impact customer engagement strategies
Join this talk with Sarah Jo to explore the tangible benefits of implementing high-impact customer engagement strategies within your organization. Learn how mastering customer engagement can boost loyalty, drive upsells and renewals, and ultimately, maximize recurring revenue. Through practical examples and actionable insights, you'll discover how to: - Strengthen customer relationships: Discover proven tactics for deepening engagement and forging stronger connections with your customers. - Drive upsells and renewals: Learn how strategic engagement can uncover upsell and renewal opportunities, leading to increased revenue streams and expanded customer lifetime value. - Enhance customer retention: Explore strategies to reduce churn and increase customer loyalty through effective engagement initiatives. - Personalize customer interactions: Unlock the power of personalization in engagement, and learn how tailored interactions can drive satisfaction and long-term loyalty. This session offers practical insights to help you maximize recurring revenue through impactful customer engagement. Join us to revolutionize your approach and drive sustainable growth for your organization.