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Sara
Kwan
Director, Global Sales Enablement
Intuit
Sara Kwan is a versatile, seasoned people leader with broad experience in tech and healthcare. Sara has extensive expertise scaling teams and delivering results. She has an outstanding record of leading highly successful novel ideas and scaling these ideas to others. Her success stems from an innate ability to hire well, leverage creative thinking to inspire, and lead exceptional teams. Sara’s transformational leadership style has provided avenues for success in large companies such as Amazon and Ge Healthcare. Sara is able to learn new industries quickly, and provide leadership and insights to drive organizations to over deliver. Sara has an infectious energy that is refreshing and motivating. ara has an outstanding record for growth, as knows how lead and train others to focus on customer value delivery, data-driven decision-making, and keen marketing insights. Sara has strong instincts, and is able to confidently advise C-suite executives.
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22 September 2026 14:45 - 15:15
What should humans still own in a fully AI-enabled sales motion?
As AI rapidly transforms sales execution, the question is no longer only what it can automate, but what it cannot replace. Yet even in a highly automated sales motion, critical parts of revenue generation remain fundamentally human. Research from Gartner highlights that the highest-performing organizations are not simply adopting AI for efficiency—they are redefining the human role in the buying process, especially in complex, high-value deals. This session explores the “human layer” of a fully AI-enabled sales motion: where sellers still create disproportionate value, and why these areas matter more—not less—as automation increases. While AI excels at data synthesis, prioritization, and next-best-action recommendations, humans remain essential in navigating ambiguity, building trust, shaping consensus across buying groups, and making judgment calls in complex deal dynamics. Attendees will leave with a clear view of where human capability becomes the true differentiator in an AI-driven sales environment and how enablement can intentionally develop and reinforce those strengths to drive better outcomes in increasingly automated revenue motions.