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Thorsten
Stiller
EMEA Field Sales Enablement Manager
Hewlett Packard Enterprise
Thorsten channels Sales Enablement as a functional leadership position responsible for ensuring that all partners have access to content, resources, tools, training, and metrics vital to effectively differentiate and sell Juniper Networks products and services. That includes all brands Global Service Provider, Strategic Partner and direct Channel Sales. Thorsten's strength lies in consistent honest work with integrity as a relator and networker in a multicultural environment with analytical contextual goal orientation. As an observing coordinator, he can deliver the best results by analyzing situations and processes and making excellent and efficient conclusions to initiate and manage the necessary solutions and training to drive productivity and progress.
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21 October 2026 09:15 - 09:45
Knowledge management and transfer within the sales enablement structure
Every time a rep leaves, a deal closes without a debrief, or a manager keeps best practices in their head, your organisation loses something it can't easily get back. We keep solving for that with better onboarding and bigger content libraries. It's not working. Knowledge management within sales enablement is about making sure organisational intelligence doesn't live in individuals it gets captured, structured, and transferred so every rep has what they need, when they need it, without going looking for it. This session makes the case for why disconnected knowledge systems are costing you more than you think, and what it actually takes to build a transfer infrastructure that works. We'll look at the frameworks, content architecture, and cultural shifts that separate organisations treating knowledge as a strategic asset from those losing institutional memory every time someone hands in their notice. If your knowledge strategy still looks like a shared drive and a quarterly update email, this one will challenge you to think differently.