At Cisco, delivering consistent, high-impact coaching to sellers has always been a challenge due to overloaded managers, inconsistent feedback, and a lack of standardized practices. Join Teresa Lubeck, a sales excellence leader at Cisco as she unveils how they utilized their sales kickoff, GSX, to address this challenge by developing and launching a scalable, AI role-play driven learning initiative, rooted in core selling skills and tailored with Cisco-specific nuances. Teresa will share insights into the strategy, execution, and results of this transformative enablement effort and what’s next on the horizon. Here’s what you’ll take away from the conversation: - How role plays standardize coaching and reduce feedback bias across teams. - The power of sellers learning by doing and how to turn theory into action with real-world scenarios. - How to incorporate role plays into existing onboarding and everboarding programs.