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Mikaela
Lentz
Head, Sales Enablement
BluWave
Mikaela is fascinated by how people make decisions and what ACTUALLY drives action. Throughout her career, Mikaela's become increasingly interested in a broader question: why do some organizations consistently execute while others struggle to translate ambition into results? The answer rarely lives in strategy alone. It lives in alignment, incentives, behaviors, and the systems that shape decision-making at scale. That’s where Mikaela focuses her work: helping organizations bridge the gap between what they aspire to achieve and what actually happens in the field. Strategy means nothing until it can be operationalized.
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19 November 2026 11:40 - 12:10
Your managers are your enablement program
You can build the best enablement program in the industry. If your managers aren't coaching to it, it doesn't matter. The real challenge isn't defining what great coaching looks like. It's transforming an entire manager population, sustainably, at scale, without owning the people. This session addresses exactly that: how to create the conditions, accountability structures, and feedback loops that shift manager behavior without adding to their plate or yours. Key takeaways: - Identify the interventions most likely to shift coaching culture in your org and sequence them - Introduce a coaching feedback loop your managers will engage with, not resent - Walk into your next leadership review with a coaching quality metric that actually holds weight