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Gregory
Scarola
Director of Global Sales Enablement
XM Cyber
Greg Scarola is Director of Global Sales Enablement at XM Cyber where he leads an enablement program designed to support highly experienced enterprise sellers. With over 20 years of experience spanning sales enablement, sales engineering, and learning & development, Greg has built enablement functions from the ground up at multiple tech companies. He holds a Master's degree in Leadership and Coaching and is a certified executive coach. Greg specializes in teaching the human skills like emotional intelligence, resilience, and communication that separate top performers from the rest.
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13 March 2025 13:45 - 14:30
Breakout: Emotionally intelligent selling - the Missing piece in your sales training
Your sales team knows the product inside-out. They've mastered the pitch. They understand the process. So why are top performers still outselling everyone else by 3x? The answer isn't in your CRM or your sales methodology - it's in emotional intelligence. Research shows that 90% of top performers have high emotional intelligence, yet most sales training programs spend less than 5% of time developing it. This session bridges that gap. In this interactive 45-minute workshop, you'll discover how to integrate emotional intelligence into your sales enablement strategy to build more resilient sellers who close more deals. You'll learn: - The 4 EQ competencies that separate top performers from the rest (and how to assess them in your team) - A practical framework for building sales resilience that reduces ramp time and prevents burnout - The "Buyer Emotional States" model that helps sellers adapt in real-time and handle objections with empathy - One technique you can implement Monday morning to help your team regulate stress and maintain peak performance Whether you're enabling a team of 10 or 1,000, you'll leave with actionable strategies to make emotional intelligence a competitive advantage, not just a soft skill.