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Zach
Golan
Director of Global Sales Enablement
Amagi Corporation
Zach is a certified technical trainer, instructional designer and sales enablement professional. Skilled in training development, blended learning, technical support, business applications, LMS management and CRM implementation. From strategy to design to execution, Zach is leading sales enablement and training projects at Amagi, including onboarding, continuous learning, boot camps, and much more. He has been instrumental in building Amagi's training world to standardize processes and increase productivity across the different sales functions, all whilst ensuring alignment with other revenue-supporting departments.
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13 March 2025 13:45 - 14:15
AI for continuous sales performance: From call intelligence to coaching & win playbooks
Modern enablement teams have more call intelligence than ever - yet managers still struggle to turn insights into coaching that reps accept and use. In this session, we explore a scrappy, practical AI workflow that transforms call transcripts into a clear, evidence-based coaching brief that managers can use without manual scoring or expensive platforms. We’ll also examine a new approach to win stories: using AI to convert deal debriefs into one-page playbooks that can be shared across the org and even gifted back to the reps who won the deal, creating a culture of generosity and stronger knowledge transfer. You’ll leave with prompts, workflow ideas, and a repeatable model you can implement immediately, whether you have enterprise tooling or are building enablement with limited budget.