Gabriel
Tsavaris
APAC Head of Commercial Transformation
Korn Ferry
Gabriel Tsavaris is Head of Sales Transformation, APAC for Korn Ferry’s Sales & Service practice. In this role Gabriel supports organizations to accelerate their revenue growth through the design and implementation of innovative go-to-market commercial models. Gabriel has also held senior sales and leadership roles for over 20 years across APAC at companies such as Optus, Vodafone, American Express, Bank of America Merrill Lynch and Corporate Executive Board (CEB) which is now Gartner. Gabriel is invited regularly to speak at industry events on Sales and Marketing alignment and transformation. Often described as a disruptor in the area of client engagement and customer experience, he is engaged by organisations looking to disrupt status quo and spark new ideas and thought-provoking discussions amongst leadership teams looking to transform their go-to-market strategies. Gabriel is also a regular guest lecturer at the Sydney Business School Executive MBA program (part of the University of Wollongong) where he lectures on the science of revenue growth and application of sales methodologies to address the disruptive market forces impacting organisations revenue and sales performance.
30 October 2024 10:15 - 10:45
Taking a customer-centric approach to sales enablement
Over the last 2 years, many organizations have made one of their key priorities to become more customer-centric (buyer-centric). How do they put the customer at the front and centre of everything they do? To really answer that question, at Korn Ferry they believe that you need to rewind and reset before you can genuinely claim to be customer centric. As revenue and sales enablement leaders, you need to focus on Relevance, Application, and Impact ( The R.A.I Principle). In this 30-min session Korn Ferry will provide insights on how we have seen this play out in the market across every industry, region and over 1000 different companies. Only by enabling all your sellers in the right areas, and equipping them with frame making tools, can you expect to see genuine impact and the required outcomes. Start to deliver on your customer centricity objectives by engaging your sales teams with your own version of the sales performance academy model.