30 October 2024 10:15 - 10:45
Taking a customer-centric approach to sales enablement
Over the last 2 years, many organizations have made one of their key priorities to become more customer-centric (buyer-centric). How do they put the customer at the front and centre of everything they do?
To really answer that question, at Korn Ferry they believe that you need to rewind and reset before you can genuinely claim to be customer centric. As revenue and sales enablement leaders, you need to focus on Relevance, Application, and Impact ( The R.A.I Principle).
In this 30-min session Korn Ferry will provide insights on how we have seen this play out in the market across every industry, region and over 1000 different companies. Only by enabling all your sellers in the right areas, and equipping them with frame making tools, can you expect to see genuine impact and the required outcomes.
Start to deliver on your customer centricity objectives by engaging your sales teams with your own version of the sales performance academy model.