Daniel
Sanders
Global Senior Enablement Lead
LinkedIn
Daniel works in LinkedIn's 'Career Acceleration' team that delivers multi-month, cohort-based programs that support transformation at pivotal career inflection points - joining the company, reaching full productivity, moving into management. Daniel believes that enablement teams require all-rounders to front programs: individuals with diverse skills across stakeholder engagement, sales best practice, learning program design, project management, coaching, facilitation, and more. Even within large companies with specialist support in areas like Instructional Design, Learning Tools, Measurement, Project Operations, and Experience Design, all-rounders need to form the rump of the enablement team. Like many in enablement, Daniel's happy place is facilitating learning workshops. However, these days his main passion is coaching, and he spends a lot of time helping LinkedIn's leaders and high performers to coach effectively through scaled programs.
06 November 2023 16:15 - 16:45
Case study: How LinkedIn brought multiple onboarding programs into one global program.
Onboarding new hires into a fast-flowing sales organisation is a critical function for sales enablement teams. Replacing a rep in Enterprise Sales is expensive: $115,000 according to DePaul University. Even the onboarding component itself costs an average $30-50,000 per new hire in tech companies. So the stakes for getting onboarding right are huge. This case study will provide insights into: - How and why LinkedIn completely redesigned their global onboarding for Sales and Customer Success. - The dramatic impacts of launching during the 'Great Reshuffle'. - What worked, what didn't work, and where the team had to pivot. - Finding the balance between soft and hard skills. - How to maintain a program across multiple business lines, segments, and roles. - The return to in person.