Former Senior Manager, Organisational Capability & Sales Development – APAC & Japan
ServiceNow
Larah James is an award-winning enablement leader who most recently shaped sales capability across APJ at ServiceNow. With over two decades of experience in enterprise sales, coaching, and transformation, Larah helps organisations embed coaching not as an add-on, but as a core lever for performance. Her work centres on equipping sales leaders to drive meaningful growth — in their people and their pipeline — by building coaching cultures that actually stick. Expect a fresh, practical take grounded in real-world experience and delivered with candour, clarity, and a touch of heart.