Partner with us

Register now

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.
Button

Back to speakers

Rodney
Umrah
Head, Global Revenue, Partner & Customer Enablement
Forcepoint
Rodney Umrah is an accomplished inspirational enablement executive and effective communicator with over 29 years in the technology industry at IBM, Microsoft, Oracle NetSuite, Xactly and now Forcepoint. With his extensive experience and success in selling enterprise software at global technology companies, he has spent the last 12 years building world-class Go-To-Market revenue enablement teams that design, deliver, reinforce and coach enablement initiatives that align and influence the strategic Go-To-Market objective of driving business outcomes.
Button
13 November 2026 09:15 - 09:45
AI roleplay in practice: two different approaches
Two enablement teams, working independently, both landed on AI roleplay as the answer to the same problem: knowledge decay after major training moments like SKO. Their solutions look different, and that difference is the point of this session. Rodney's team built Avara ("Coach Kate") for continuous SKO reinforcement, while Dave's team used AI roleplay bots as part of a broader Sales Academy. Run as a joint fireside rather than two separate talks, this is a direct comparison of what each approach solved for, and where they'd each do things differently starting again. Key takeaways: - Two concrete builds solving the same knowledge decay problem, compared side by side - Where each approach trades off cost, complexity, and reinforcement depth - How to decide which model fits your own team's SKO or onboarding structure