Some skills stick best in a room. Others land better in a five-minute video watched right before a call. Most enablement teams pick one format and use it for everything, then pay for it in wasted hours and forgotten lessons. The real question isn't in-person or virtual. It's which format fits which skill, for which rep. Our panelists run learning programs for teams of every size, from a handful of reps to thousands across time zones. They'll debate when a tailored path is worth building and when one program for everyone does the job. And they'll share how they decide where in-person budget earns its keep. Key takeaways • A simple way to match each skill to a format: in-person, live virtual or on-demand • When personalized learning paths are worth the extra build time, and when they aren't • How to justify the travel and venue cost of in-person training