What happens when sales and customer success teams become the champions of their own training? In this talk, Second Nature’s salespeople and CSMs take the stage to share their real experiences using roleplay as a regular practice tool. From the wins and surprises to the questions and concerns they hear from prospects and customers, this session offers a behind-the-scenes look at how roleplay fuels performance—and how enablement leaders can apply the same approach to drive adoption and impact in their own organizations.