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Sandy
Robinson
VP, Revenue Operations & Client Growth
Quavo Fraud & Disputes
Sandy began her sales career in advertising, selling yellow pages and direct mail, (the old-school way). Sandy carried a bag, led sales teams, and sales training for about 15 years before moving into the Sales Operations world which she has been immersed in for the last 10 years. Sandy has experience with large public organizations as well as small to mid-sized startups in the Enterprise SaaS space. She has a true understanding of what teams need and is committed to working collaboratively while challenging the status quo. Sandy’s passion is to enable teams through intense focus on the customer buying journey as it relates to systems, tools, training, and process. In her current role at Nymbus Sandy and her team have set up the tech stack, configured the CRM, created sales processes, implemented comp plans, and rolled out an enablement strategy. Sandy has a Graduate Certificate in Management and Leadership from Massachusetts Institute of Technology (Sloan School of Management), a Bachelor of Science degree in Business Administration from the New York Institute of Technology, and a Lean Six Sigma Black Belt Certificate from Villanova University. She also has a 2nd Degree Blackbelt in Kenpo Karate! Sandy has been married to her husband Greg for 13 years, they have an 11-year-old son together and two great Danes named Atlas and Zeus.  Sandy likes to stay active and enjoys martial arts, fishing, kayaking, photography, hiking, and working out.
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04 September 2024 16:20 - 16:40
Unleash the power of a winning RevTech strategy: Say goodbye to your 'frankenstack'
In today's business landscape, Revenue Technology has become increasingly fragmented, resulting in the emergence of cumbersome "frankenstacks" within companies. These disjointed and unattractive systems often create unnecessary friction, hindering the overall customer experience. Complicating matters further, the various tools employed by organizations are typically managed by different stakeholders across departments, diluting the focus on enhancing the customer journey. This presentation delves into adopting a comprehensive RevTech strategy and framework, enabling seamless implementation across departments. By placing the customer journey at the forefront of organizational thinking, companies can break free from the shackles of fragmentation and unlock the potential for an optimal and cohesive customer experience. Sandy will guide participants through the key elements of a RevTech strategy, emphasizing the need for a holistic approach that transcends departmental boundaries. Real-world examples will be shared to illustrate how organizations have transformed their customer journeys by embracing a unified RevTech framework. This presentation is essential for executives who recognize the urgent need to align revenue-generating technologies and harness their potential to deliver an exceptional customer experience.

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