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Patrick
Austin
Senior Program Manager
Google
Patrick Austin is a Senior Program Manager at Google Cloud with over 12 years at the company, where he leads learning & development systems including LMS operations, Cloud onboarding, and GenAI/AI initiatives. His career spans instructional design, curriculum development, and training implementation across tech, pharma, and customer service. At his core, Patrick is a lifelong learner passionate about language, literature, and the intersection of education and the professional world. He is constantly seeking to expand his expertise across new discourse systems while helping others grow through coaching, mentoring, and career development.
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01 April 2025 15:15 - 15:45
Practice, Learn, Do: The Future of Sales Enablement is Experiential
Enablement is shifting from content delivery to behavior change. This session explores why experiential learning (practice + feedback + repetition) is the fastest path to confident reps, consistent messaging, and real performance improvement, featuring a customer story from someone in the trenches.