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Ross
Rich
Founder and CEO
Accord
Ross Rich is the Founder and CEO of Accord, an AI-powered Revenue Excellence Platform. Accord is used by 1,000’s of elite GTM teams (eg Samsara, Harvey.ai, Greenhouse, Decagon, etc) to make it easy to sell for, and even easier to buy from. The idea for Accord was born from Ross’s time at Stripe, where he helped transform their Sales org from a pure self-serve motion, to a multi-billion global enterprise machine. In a past life, he worked at Columbia Records managing artists such as Calvin Harris, Snoop Dogg, and Pharrell.
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01 April 2025 14:15 - 14:45
Building a culture of excellence
Growth can no longer hide inefficiency. Traditional sales playbooks and strategies are breaking down, and layering AI onto legacy processes isn’t driving revenue outcomes. For revenue and sales enablement leaders, the challenge isn’t introducing new tools or training programs—it’s operationalizing how value is actually sold across the organization. In this session we’ll discuss why most transformation initiatives fail and how leading companies are operationalizing value selling to create consistent, measurable revenue impact. We’ll dive into the critical sequence for sustainable change—People → Process → Technology—and explore how enablement teams can move organizations beyond activity metrics toward rigorous execution.