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Dawn
Cronogue
Director, Sales Enablement & Effectiveness - Europe
Sysco
Dawn specialises in building and enabling high-performance teams and organisations through people development, technology deployment, and process re-engineering, delivering transformational change that creates real business value. With over 20 years of experience across organisations of all sizes, industries, and geographies, she has led initiatives from new site set-ups to transforming established teams, working across in-house, outsourced, and smart-sourced models in both B2C and B2B environments. Her experience leading operational teams and driving change gives her a deep understanding of the need to balance day-to-day delivery with long-term transformation objectives. She connects people and technologies to create solutions that are right for the business, the customer, and the teams using them, and develops leaders capable of sustaining a high-performance culture.
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02 December 2026 09:45 - 10:15
Panel | The multiplier you're not investing in
Organizations spend millions training salespeople. Then they hand that training to managers who were promoted because they were great sellers, never because they were great coaches, and hope it sticks. It doesn't. And no enablement team, however good, can be in every region every week asking whether the training is still being used. Which is the whole point: get to the managers and you get the multiplier. Skip them and you get a very expensive one-off event. This panel argues that the manager layer is the highest-leverage and most neglected investment in enablement, and digs into what it actually takes to build it. How do you move a manager from inspector to coach, from reading the KPI dashboard to running the conversation that changes behaviour? How do you turn the monthly ride-along into an always-on coaching culture? What can AI now tell you about where your org is systemically weak, questions that simply were not askable before, and how do you put that evidence in a manager's hands instead of leaving them to coach on gut feel? And the harder one: how do you measure any of it without falling into the trap of trying to prove your own value with numbers that were never going to be clean? Expect candour, including the warning that enablement roles will disappear unless the people in them redefine the job.