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Luke
Robinson
Sales Enablement
Wolters Kluwer Health
Sales Person First, Trainer & Coach Second - 20+ Year career in Sales and Business Development - Sold for micro/SMEs through to National/Global Blue Chip clients - Delivered sales consultancy, coaching & development, strategic and solution sales globally - Led Wolters Kluwer New Business Sales Function in the UK - Now Sales Enablement for Wolters Kluwer TAA Europe Region West - Personal Trainer, Travelling Foodie, Ex Rugby Player
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02 December 2026 11:45 - 12:30
Interactive roundtables: Which enablement practices need to move from stale to scalable?
Most enablement teams are running at least one process that made sense two years ago and now survives on habit alone. The onboarding deck nobody has updated since the last product launch. The certification that measures attendance rather than competence. The quarterly training everyone sits through and nobody applies on a live call. The useful question isn't whether those practices technically work, it's which of them would survive a team twice the size. This roundtable puts real practices on the table instead: what teams have kept, what they've quietly killed off, and what had to be rebuilt once headcount grew past the point where effort alone could carry it. Practices in discussion: - Manager enablement - Partner/ channel enablement - Onboarding - Change Management