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Michael
Taylor
Senior Director of Sales Enablement
Infor
Michael is a strategic change leader with 15 years of experience in the technology industry, driving transformation through global programs, go-to-market strategy, and sales enablement. Guided by simplicity and integrity, he has a proven track record of solving complex challenges, building trusted partnerships, and leading teams from strategy to execution. He is currently Sr. Director, Sales Enablement at Infor, a global leader in cloud-based, industry-specific enterprise software. Previously, Michael led worldwide Sales Enablement teams at Microsoft and gained extensive transformation and change leadership experience at Xerox. Michael holds an Executive MBA from Henley Business School.
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04 December 2025 11:15 - 11:45
Driving change that sticks: The enablement leader’s playbook
Rolling out a new tool, methodology, or process is the easy part – getting sales teams to adopt and sustain it is where most initiatives fail. Change management is one of the toughest challenges for enablement leaders, requiring influence, consistency, and trust at every level of the organisation. This session will share a proven approach to leading change in sales organisations, from securing executive sponsorship to embedding new behaviours in the field. Key takeaways: - How to prepare and align stakeholders for successful change - Tactics to secure adoption and reinforce new behaviours at scale - Methods to measure and sustain change impact over time