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Back to speakers

Susan
Lin
Director, Capital Markets Sales Enablement
FIS
A marketer by training, Susan holds an MSc in Marketing and a Chartered Institute of Marketing qualification, and she has built a reputation on two things: putting the customer at the centre of every decision, and doing the work. Colleagues inside the business and partners outside it describe her as someone whose commitment and reliability show up consistently, which is the quality that makes cross-functional enablement work in practice. Susan is also a genuine student of her field. She believes in lifelong learning and reads widely to keep pace with where marketing is heading, from shifts in strategy and buyer behaviour through to the technical mechanics of the marketing communication tools teams depend on. That combination of formal grounding, current knowledge and self-motivation is what she brings to enabling sales teams across FIS Global's capital markets business.
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02 December 2026 09:00 - 09:15
Chairperson opening remarks
Join us as your chairperson opens the day at Sales Enablement Summit London. You'll begin with an introduction to the day and a short ice breaker session to understand your goals, challenges, and motivations for attending this enablement-dedicated event.
03 December 2026 09:00 - 09:15
Chairperson opening remarks
Join us as we open up day two of Sales Enablement Summit London. You'll begin with a recap of day one to the day and then a short ice breaker session to understand your goals, challenges, and motivations for attending day two of this enablement-dedicated event.
03 December 2026 09:15 - 10:00
Beyond the training function: How enablement earns a seat at the table
For most of its history, sales enablement has been treated as a support function: build the materials, run the sessions, report the completion rates. This panel brings together practitioners who've pushed past that ceiling and taken on genuine strategic ownership, whether that means owning a business vertical like its own region, sitting in on product roadmap conversations, or making direct recommendations to a VP rather than waiting to be asked. The conversation covers: - What it actually looks like day to day to move from executing someone else's strategy to shaping it. - How to build credibility with marketing and product as a peer rather than a downstream customer. - What changes about your job once you're accountable for outcomes beyond just training completion. - The war stories, including the mistakes, that came with making that shift. Practical and grounded rather than aspirational, this session is for enablement leaders who want a clear next step from running programs to running influence.
03 December 2026 15:15 - 15:30
Closing remarks
As we wrap up the second day of Sales Enablement Summit London, we’ll reflect on the key themes and insights shared across sessions, panels, and roundtables. From practical tactics to strategic frameworks, today’s discussions have highlighted the evolving role of enablement in driving sales performance and business impact. Join us for a final recap, key takeaways, and a look at how you can carry the momentum forward beyond the summit.