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SzuChen
Lin
Director, Capital Markets Sales Enablement
FIS
Susan is a confident, highly self-motivated marketing professional with an MSc in Marketing and Chartered Institute of Marketing accreditation. She demonstrates an exceptional work ethic and a strong commitment to achieving results. Customer-centric in her approach, Susan is recognised by both external partners and internal colleagues as a trusted and dependable collaborator. She is committed to lifelong learning, regularly reading and researching to stay current with evolving marketing trends and the latest developments in marketing communications tools.
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18 June 2026 16:00 - 16:30
Panel: Owning launch alignment without owning the launch
Product launches don’t fail because the product is weak. They stall because alignment breaks down. Messaging shifts late. Sales gets looped in too close to launch day. Managers aren’t clear on what to reinforce. And enablement is expected to “make it land” without formal ownership of the roadmap, targets, or GTM plan. This panel explores how senior enablement leaders step into that gap. How do you influence upstream planning without overstepping? What does alignment actually look like across product, marketing, sales, and RevOps? And how do you move from delivering launch training to orchestrating launch execution? Expect candid lessons, operating models, and practical ways to drive accountability across teams, even when the launch isn’t technically yours. Key takeaways: - How to embed enablement earlier in launch planning without creating friction - The alignment checkpoints that prevent last-minute chaos - Practical ways to hold cross-functional stakeholders accountable for launch execution