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Ali
Shahrazad
Sr Director, GTM Enablement
Cribl
Ali is the Senior Director of GTM Enablement at Cribl, where she leads a team designing, developing, and delivering high-impact enablement programs for customer-facing teams. With over 20 years of experience across sales, operations, training, and marketing in both enterprise and consumer sectors, Ali brings a deep passion for technology and continuous learning. She is dedicated to empowering revenue organizations with the skills, knowledge, tools, and processes needed to achieve their goals and deliver value to customers. Ali leverages her expertise in customer engagement, strategy, and sales operations to support new product launches, content management, sales methodology, skill development, and onboarding. She also partners cross-functionally with Field Leadership, Marketing, and Product to ensure enablement initiatives are fully aligned and integrated.
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18 June 2025 09:15 - 09:45
From rollout to adoption: Mastering change management in Sales Enablement
Customer feedback is more than just data, it’s a strategic asset. In this session, we’ll explore how to build a structured Voice of Customer (VoC) program and client advisory board that informs strategy, guides enablement initiatives, and strengthens customer relationships. You’ll learn how to capture actionable insights, translate feedback into concrete programs, and align cross-functional teams around customer priorities. Attendees will walk away with practical frameworks to leverage customer input for sales enablement, product alignment, and measurable business impact, turning insights into influence across the organization.