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Carisa
Chang
Director, Enablement Strategy and Learning Design
Salesforce
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17 June 2025 15:45 - 16:15
Practice, learn, do: The future of sales enablement is experiential
Enablement is shifting from content delivery to behavior change. This session explores why experiential learning (practice + feedback + repetition) is the fastest path to confident reps, consistent messaging, and real performance improvement, featuring a customer story from someone in the trenches.