Susan leads global enablement and customer programs at Teradata, where she manages a $5M budget and oversees a 35-person team spanning three continents. In her role as VP, she owns AI enablement training strategy for the company's 5,000+ employees while also developing and delivering AI and technical training for customers and partners across some of the world's largest enterprises. As leader of Teradata's Executive Customer Advisory Board, Susan has built deep C-suite relationships both internally and externally, translating executive priorities into enablement programs that drive measurable business impact. She also serves as Chief of Staff to the COO, who oversees more than half the company including cloud operations, global support, consulting delivery, procurement, CIO, CISO, and enablement—giving her a strategic vantage point on how enablement influences cross-functional execution at scale. With 25 years at Teradata and 10 years in sales and operations leadership prior, Susan brings a practitioner's lens to the challenges of proving enablement's ROI, activating AI on the frontlines, and securing executive sponsorship in matrixed organizations. She holds a Master's in Marketing and is a Builder-Transformer-Altruist who creates sustainable programs that empower teams to perform at their best. When she's not enabling and engaging global audiences, Susan and her husband breed registered Texas Longhorns at their ranch in South Georgia.