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Angie
Williams
SVP, Head of Business Management & Enablement
Truist
Angie Williams is an enterprise banking executive with over 20 years of experience leading multi-year enablement and transformation portfolios across Consumer & Small Business Banking within complex, matrixed financial institutions. She has a proven track record of modernizing operating models, driving enterprise enablement and governance, and delivering measurable financial and operational impact across large-scale banking organizations. Angie brings deep expertise in aligning operations, technology, risk and business stakeholders to accelerate automation, improve client and teammate experience, enhance regulatory compliance and drive scalable growth. She is a trusted partner to senior leadership, with a demonstrated ability to translate enterprise strategy into sequenced roadmaps, manage cross functional program interdependencies, and ensure disciplined value realization.
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28 October 2025 13:45 - 14:15
Enablement's hardest skill: Leading change that actually sticks
New tools get purchased. New processes get documented. New messaging gets rolled out. And six months later, half the team is still doing things the old way. Change management is often treated as a communication problem, when in reality it is a behavior problem, and enablement is uniquely positioned to solve it because behavior change is the job. This session digs into what separates change initiatives that take hold from the ones that quietly die in a shared drive. It covers how to diagnose the real reasons reps or teams resist a new process, how to sequence a rollout so adoption builds instead of stalls, and how to reinforce new behaviors long after the kickoff meeting is a memory. Rather than treating change management as a one time event tied to a launch, the session frames it as an ongoing discipline that enablement should own and measure like any other program. Leave with a framework for diagnosing why a change initiative is stalling, whether it is a skill gap, a belief gap, or a system gap.
27 October 2025 11:45 - 12:30
Roundtable | What's next? Navigating your career in enablement
No two enablement careers look the same. Whether you're looking to step into leadership, expand your influence, or explore new opportunities within the profession, join this interactive roundtable to share experiences, ask questions, and learn from peers at every stage of their enablement journey. Exchange practical advice, discuss common challenges, and leave with fresh ideas to help shape your next career move. Session include: - Career paths for senior enablement leaders - From execution to leadership - Women leading enablement - The first 5 years in enablement