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Sara
Kwan
Director, Global Sales Enablement
Intuit
Sara Kwan is a versatile, seasoned people leader with broad experience in tech and healthcare. Sara has extensive expertise scaling teams and delivering results. She has an outstanding record of leading highly successful novel ideas and scaling these ideas to others. Her success stems from an innate ability to hire well, leverage creative thinking to inspire, and lead exceptional teams. Sara’s transformational leadership style has provided avenues for success in large companies such as Amazon and Ge Healthcare. Sara is able to learn new industries quickly, and provide leadership and insights to drive organizations to over deliver. Sara has an infectious energy that is refreshing and motivating. ara has an outstanding record for growth, as knows how lead and train others to focus on customer value delivery, data-driven decision-making, and keen marketing insights. Sara has strong instincts, and is able to confidently advise C-suite executives.
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21 January 2026 12:15 - 12:45
From training to transformation: Pivoting enablement into a true growth engine
Too often, enablement is treated as an extension of L&D - focused on courses and content rather than measurable business impact. In this session, Sara Kwan, Global Head of Enablement at Intuit, shares how she rebuilt her function to become a core growth lever for the business. You’ll learn how to reposition enablement as the “third lever” for revenue alongside marketing spend and headcount, apply practical models for proving impact (including a modernised take on Kirkpatrick’s framework), and measure the lifetime value of employees to show long-term organisational ROI.